Our Long History of Glasses Repairs
Our family has worked in the optical industry for four generations: as you can imagine, we’ve seen a lot happen to eyeglasses and made every type of repair you could imagine. We’ve used that experience to create this guide, so you can learn from others’ mistakes, avoid some of the more common damage we see, and keep your eyeglasses in prime shape!
Proper Eyeglass Cleaning
Always spray the lens with a non-corrosive cleaning solution that’s marked for use on eyeglasses. And when wiping, use clean microfiber cloths, instead of abrasive materials like paper towels or your shirt, and replace them often. A dry cloth, such as a Kimwipe, will erode the coatings from your lenses, and even a speck of dirt on microfiber can scratch a lens! To clean a dusty lens, rinse the lens to remove the dust, then apply lens cleaner and gently swirl with a clean finger, then wipe in one direction with your microfiber cloth.
Smudges are the result of grease, and require a different cleaning approach, as water won’t help clean them. Gently apply lens cleaner and swirl with a clean finger, then wipe in a single direction with a clean microfiber towel. If you wipe in multiple directions, you’ll just move the mess around the lens!
Don’t Get Bent Out of Shape!
Glasses today are a lot more durable than they were when we started Dietz-McLean Optical, but they’re still not indestructible. Life happens, and if your frames are ever damaged or bent, we’re here for repairs.
But to avoid injuring your eyewear, you can follow some simple rules. Never slide your glasses to the top of your head (no matter what you think, you will forget them). Use both hands when putting on or taking off your eyeglasses. And make sure to use a cord to hang your glasses around your neck, instead of tucking them into a shirt pocket — you’d be shocked how many frames get crushed that way.
Protecting Your Lenses
Your lenses are a crucial part of your clarity, which is why it’s important to avoid scratching or degrading any lens coatings. Always use a hard case for your glasses when you aren’t wearing them, and never throw them into your bag or purse without placing them in a case first. Also, avoid putting your glasses too close to a sink or vanity, especially when getting ready for the day, where they could potentially be exposed to corrosive chemicals.
Save 25% On a Pair of Sunglasses: Join Our Mailing List!
All the Glasses Care in the World Can’t Stop Accidents That’s Why We’re Here to Help
If something does happen to your eyeglasses, you don’t need to panic: our experts are here for you! We tap into Dietz-McLean’s generations of optical experience to find a solution to repair your eyewear. Our optical experts love eyeglasses and want you to adore your glasses. They’ll work to identify the issue and find a subtle but lasting fix for the pairs you wear and love!
We Stand by Our Customers, And Our Glasses
At Dietz-McLean Optical, we’re passionate about providing excellent eyewear and service to our customers and believe in all of the eyewear we carry. That’s why we back up our eyewear with an exceptional one-to-two-year warranty that replaces your damaged eyewear, including lenses, with a copay. If you’re unhappy with your clarity, our Prescription Change Guarantee means we’ll replace your lenses for free within six months. We even offer a no-fault return policy for six months after purchase; loss and theft protection to replace glasses once during the warranty period; and of course, free adjustments and repairs, for the lifetime of your glasses.
Customers are Saying
Alba Luz2022-02-10In 2018, I took my 90 years old father to a routine eye check up. The Doctor there found a problem with him that required urgent surgery in both eyes to don't go blind. Thanks to her my dad's vision is perfect for his age. Great service! đŸŒ¹
Robert McKinney2021-03-17Excellent service, very friendly and very service oriented!!
Nagendra Kumar2021-01-25Dietz-McLean Optical in San Antonio on Basse Rd... The best Optical experience I ever had. I am from California, visiting my daughter in San Antonio, and have been wearing rimless glasses for a while. No one ever did my rimless round glasses the way I wanted until I met Linda at Dietz-McLean opticals. To me, precise and accurate measurements of my round rimless glasses were of utmost importance and Linda was sharp as a whip who understood my need for precision, accuracy and elegance .She got my rimless glasses done....on time and to the exact measurements on the glasses. .I was so impressed with the quality of their work, I got 3 pairs of rimless glasses done. Linda is an asset to this company to uphold the values of Customer service, profssional atttitude and respect for the customers in listening to their needs , ontime delivery of glasses of exceptional quality and elegance. I would highly recommend Dietz-McLean Opticals for quality glasses - rim or rimless. -Mr Kumar .
erin reynolds2020-12-29I was looking for a particular pair of glasses with no luck. I found this place via Google. I spoke with Linda and she was able to find the glasses for me! Great customer service! I will only buy glasses from here going forward! Thank you, Linda!
John Nisbet2020-09-22Great company going back to my grandfather who was one of the first ophthalmologists in SA (actually the 2nd and they told him he wouldn't make it since there already was 1!). I go to Dietz-McLean for all my glasses needs. Thanks!
Georgia Jobes2020-08-31The best optical shop bar none. Dietz-McLean goes the extra mile in customer service and producing superb quality eyewear. Linda never gave up on me and after a new prescription my glasses were perfect. I have been a loyal customer for two decades. My prescription is difficult and this is the only optical shop that can fit me.
Zack Ezer2020-07-08I've been wearing glasses for close to twenty years and have not had an easier shopping experience for new glasses in that time. Elke was very knowledgeable about my options and I was quickly able to pick a new frame that looks great. Thank you for the great service!
Michael Ward2020-06-16Found this company from my friend Rodney who works here. Great guy and always professional!
GREG DEATHERAGE2020-02-13Great Opticians with a great selection and friendly staff!