Our Long History of Glasses Repairs
Our family has worked in the optical industry for four generations: as you can imagine, we’ve seen a lot happen to eyeglasses and made every type of repair you could imagine. We’ve used that experience to create this guide, so you can learn from others’ mistakes, avoid some of the more common damage we see, and keep your eyeglasses in prime shape!
Proper Eyeglass Cleaning
Always spray the lens with a non-corrosive cleaning solution that’s marked for use on eyeglasses. And when wiping, use clean microfiber cloths, instead of abrasive materials like paper towels or your shirt, and replace them often. A dry cloth, such as a Kimwipe, will erode the coatings from your lenses, and even a speck of dirt on microfiber can scratch a lens! To clean a dusty lens, rinse the lens to remove the dust, then apply lens cleaner and gently swirl with a clean finger, then wipe in one direction with your microfiber cloth.
Smudges are the result of grease, and require a different cleaning approach, as water won’t help clean them. Gently apply lens cleaner and swirl with a clean finger, then wipe in a single direction with a clean microfiber towel. If you wipe in multiple directions, you’ll just move the mess around the lens!
Don’t Get Bent Out of Shape!
Glasses today are a lot more durable than they were when we started Dietz-McLean Optical, but they’re still not indestructible. Life happens, and if your frames are ever damaged or bent, we’re here for repairs.
But to avoid injuring your eyewear, you can follow some simple rules. Never slide your glasses to the top of your head (no matter what you think, you will forget them). Use both hands when putting on or taking off your eyeglasses. And make sure to use a cord to hang your glasses around your neck, instead of tucking them into a shirt pocket — you’d be shocked how many frames get crushed that way.
Protecting Your Lenses
Your lenses are a crucial part of your clarity, which is why it’s important to avoid scratching or degrading any lens coatings. Always use a hard case for your glasses when you aren’t wearing them, and never throw them into your bag or purse without placing them in a case first. Also, avoid putting your glasses too close to a sink or vanity, especially when getting ready for the day, where they could potentially be exposed to corrosive chemicals.
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All the Glasses Care in the World Can’t Stop Accidents That’s Why We’re Here to Help
If something does happen to your eyeglasses, you don’t need to panic: our experts are here for you! We tap into Dietz-McLean’s generations of optical experience to find a solution to repair your eyewear. Our optical experts love eyeglasses and want you to adore your glasses. They’ll work to identify the issue and find a subtle but lasting fix for the pairs you wear and love!
We Stand by Our Customers, And Our Glasses
At Dietz-McLean Optical, we’re passionate about providing excellent eyewear and service to our customers and believe in all of the eyewear we carry. That’s why we back up our eyewear with an exceptional one-to-two-year warranty that replaces your damaged eyewear, including lenses, with a copay. If you’re unhappy with your clarity, our Prescription Change Guarantee means we’ll replace your lenses for free within six months. We even offer a no-fault return policy for six months after purchase; loss and theft protection to replace glasses once during the warranty period; and of course, free adjustments and repairs, for the lifetime of your glasses.